Hello and welcome!
I am a multidisciplinary Product designer. My passion is creating websites and apps that combine a excellent user experience with innovative design. My skills set is constantly evolving across mobile, desktop and tablet devices.
Take a look below at some of the work I have created.
Clooth is an online clothing company. In order to make shopping and returning items easy for customers, Clooth will need an app.
Clooth's app and website will enable the company to establish an online presence. Users can easily navigate and find clothing, trust that sizing for these products is accurate, and if necessary, return items without complications.
TFG customers are finding it hard to have their questions answered. To solve this pain point the customer service team asked me to redesign the FAQ page.
There are two main goals in redesigning the FAQ page for Phase Eight, Hobbs and Whistles, these are:
To deliver the best experience for the customer, I approached this project with the MVP methodology.
As part of their effort to improve the user experience for finding locations and booking online, I have improved their journey to their online booking system
The constraints of this project prevented me from conducting customer research. However, I completed a competitor analysis instead.
Benni want to transform the way businesses provide workplace benefits. They believe that there is a better way for businesses to offer more benefits to more of their people and for employees to be helped to learn about and choose their benefits. The challenge is to update the website making it upbeat and eye-catching.
For the most accurate understanding of customer behaviour, I used heat mapping and click tracking.